Endorsements

"An inclusive and up-to-date vision of the importance of  the challenges and importance of electronic government, covering its important role in supporting transparency, efficiency, and democracy itself. Extremely timely!"

Ivan Moura Campos, Director of ICANN – Internet Corporation for Assigned Names and Numbers and  Ex-Coordinator of the Committee for Management of the Internet in Brazil.

In developing countries, investments in electronic government are the principal means for promoting the inclusion of citizens and businesses, mainly through digitalization of the State machinery and the resulting efficiency gains in its bureaucratic processes. This book presents that which is most advanced in Brazil regarding electronic governance, in theory and in practice. 

Cid Torquato, Lawyer and Executive Director of the Brazilian Chamber of Electronic Commerce, Brazil.

"This book is much more than a collection of many interesting essays, although that it is as well.  It raises a fundamental issue for Brazil -and other developing countries.  Will the new communication technology afford an opportunity for rapid catch-up of those so far left behind?  The answer to this question involves fundamental policy decisions that will be made over coming years.  Readers have a unique opportunity to assess the positive answer of the authors and to contemplate the alternative.

Albert Fishlow, Professor of International and Public Affairs; Director of the Institute of Latin American Studies and of the Center for Brazilian Sudies, Columbia University, USA.

"E-government will be central to future reform of the Brazilian state. This timely book presents a tremendous range of Brazilian and other experience in a coherent and well-organized manner. It identifies key issues and lessons in the effective application of e-government, and represents a major achievement of substantial value."

Richard Heeks, Senior Lecturer in eGovernment, University of Manchester, UK

"The e-Government Revolution is a pioneering and exciting study by prominent experts on how the electronic revolution is affecting all levels of public administration in Brazil. It shows how this technology is changing the parameters of political, economic and social relationship of an important developing country. It should also serve as a model for the study of other developing countries which are experiencing the electronic revolution."

Werner Baer, Jorge Lemann Professor of Economics, Department of Economics, College of Commerce and Business Administration, University of Illinois at Urbana-Champagne, USA.

"This is the first book dealing with e-government in Brazil. It analyzes how the use of information and communication technologies can change the interface between the citizen and his or her governments, personalizing governmental services, increasing transparency, and reducing corruption. E-government can play a role of strategic importance for Brazil's social, economic, and political development. The book provides case studies of e-government at all levels of the Brazil's federal system and in the executive, legislative and judicial branches. It is based on both theory and practical national and international experience. The authors urge Brazil to move from e-government to e-democracy, pointing out the need for public policies of digital inclusion in order to reach this objective.  The book should be required reading for those who want to understand and participate in the transformation of the bureaucratic and corporativist State that stands in the way of Brazil's  leap into the future that we all want. 

Norman Gall, Ëxecutive Director, Fernand Braudel Institute of World Economics, Brazil